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How to choose the best Homecare services?

Are you searching for a Homecare agency to provide Nursing staff at home for you or your loved ones? Choosing the best Healthcare provider is not an easy task. There are a lot of points that one must consider before taking a decision. From efficiency to security to price and availability, there are a lot of requirements that need to be fulfilled. However, before selecting an agency the first step is to determine the level of care one requires for the patient. Generally, the home care agency offers two types of nursing care and attendants at home – for skilled care and for custodial care.

Under skilled care, the medical needs of the patient will be fulfilled, for instance providing timely medications, injections, keeping the health vitals in check, etc. It is offered under post-surgical care, mother and baby care, etc. Meanwhile, in custodial care, the nursing care and attendants at home will focus on providing assistance with the normal day to day activities. For example, housekeeping, shopping, meal cooking, personal care, feeding, etc. Therefore, one must first analyze the patient’s condition, requirements and then decide the level of care that should be suitable for them.

Below are a few points you must cross-check before choosing the healthcare services.

Services Offered

Know the range of services offered by the agency. Indo Global Homecare provides Post-surgical care, Specialist services, Baby care, Paralysis care, Elderly care, Physiotherapy, etc. Our doctors are certified and our nurses are well-trained to provide hospital-like care at home to the patients.


Ensure that each of the nurses are qualified and have been appointed on the basis of their knowledge. Their educational qualification certificates must have been cross-checked to maintain the authenticity of the in-home services. The selected staff must be strictly trained to provide high-quality care at home.


The nursing staff and attendants should have gone through a strict background check. They must be verified thoroughly and being declared clean-chit of any unlawful acts, before getting appointed. Also, confirm that each of them is registered with the local police for your security purposes.

Treatment Plan

The nurses pay a visit to the patient’s house to become familiar with the environment. They consult the patient’s doctor to know more about the condition and ask for any special care instructions. On the basis of their analysis, an individualized plan is made. However, you must confirm this with your chosen healthcare provider.

Involvement in the treatment plan

Make sure that the agency includes the family members or the patient to know about their special requirements, habits or issues. The care plan must be shown to the members to ensure their satisfaction.

Emergency Facilities

Ask the agency regarding the facilities in case of an emergency. Some agencies also provide ambulances and medical equipment on rent to make sure the patient gets facilitated with various amenities.


Decide the time period for which you need the attendants at home. Some agencies provide both 12 hours and 24 hours services to ensure that the needs of each and every patient is fulfilled. Therefore, one must ensure the availability of the staff as per their requirements.

Benefits of the Nursing Staff

Know the benefits of hiring the nursing staff and attendants. The patient usually receives help in assistance for normal activities, mobility, maintenance of personal care and hygiene, grocery shopping, meal preparation, feeding, bathing, providing medicines and injections, checking health vitals, changing sleeping position, washing clothes and dishes, exercises, and many more.

Qualification of the Doctors

Ensure that each of the doctors are highly qualified and certified to provide high-quality care to the patients. Moreover, if the doctors are experienced you can see it as a plus point.

Replacement Policy

Unfortunately, if the client is not satisfied with the appointed staff, they must be able to contact the agency and demand a replacement. Check the replacement policy of the healthcare agency regarding the change of staff and replacing them with another attendant who has experience in care-giving to the patient with similar conditions.

Indo Global Homecare Pvt Ltd

Indo Global Homecare Pvt Ltd is one of the best providers of healthcare at home all over Delhi NCR. We provide in-home nursing staff services for all types of care. Meanwhile, you can visit our official website or contact us at our Hotline Number: 9212604635, Delhi: 011-40526278 and Gurgaon: 0124-4011805 for more details regarding our services and policies. You can also visit us at our:

  • Registered office – Office No. – 346, 3rd Floor, Vardhman Jay Pee Plaza, Plot No. – 8, Sector – 4, Dwarka, Delhi – 110078
  • Corporate Office – 862, Basement, Sector -47, Gurgaon, Haryana -122018

Consult our experts regarding your condition and get the best reliable nursing care and attendants at home.